Welcome to Intelra Consulting (“Intelra,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of Intelra’s websites, platforms, applications, services, software, tools, and consulting offerings (collectively, the “Services”).

By accessing or using any Intelra Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

1. Scope of Services

Intelra provides consulting, advisory, training, systems implementation, automation, and AI-related services for businesses. Services may include audits, assessments, strategic recommendations, system configuration, software access, templates, workflows, and related support.

Intelra does not guarantee specific business outcomes, financial results, revenue increases, cost savings, or performance improvements. All results depend on multiple factors outside Intelra’s control, including client execution and decision-making.

2. No Professional or Legal Advice

Intelra Services are provided for informational and operational purposes only. Nothing provided by Intelra should be considered legal, financial, accounting, tax, or regulatory advice. You are solely responsible for consulting qualified professionals regarding any legal, financial, or compliance matters.

3. Client Responsibilities

By engaging Intelra, you agree to:

- Provide accurate, complete, and current information

- Maintain appropriate access permissions for systems, tools, and data

- Comply with all applicable laws, regulations, and platform terms (including but not limited to LinkedIn, SMS/A2P, email, and data privacy regulations)

- Use Intelra’s recommendations, tools, and systems at your own discretion and risk

- Intelra is not responsible for issues arising from inaccurate information, misuse of systems, or failure to follow provided guidance.

4. AI, Automation, and Technology Disclaimer

Intelra utilizes artificial intelligence, automation, and third-party technologies. You acknowledge that:

- AI-generated outputs may contain errors, omissions, or inaccuracies

- AI outputs should be reviewed and validated before use

- Intelra is not responsible for decisions made based on AI-generated recommendations

- You retain full responsibility for how AI outputs and automated systems are used within your business.

5. Third-Party Platforms and Services

Intelra Services may integrate with or rely on third-party platforms, including but not limited to CRM systems, messaging platforms, calendar tools, payment processors, and social media platforms.

Intelra is not responsible for:

- Downtime, errors, or changes made by third-party providers

- Account suspensions, restrictions, or policy enforcement by third parties

- Data loss or service interruptions caused by third-party platforms

- Your use of third-party services is governed by their respective terms and policies.

6. Payments, Fees, and Billing

Fees for Intelra Services are outlined in applicable agreements, proposals, order forms, or checkout pages.

Unless otherwise stated:

- All fees are non-refundable

- No guarantees are made regarding return on investment

- Failure to make timely payments may result in suspension or termination of Services

- Intelra reserves the right to update pricing, payment terms, or billing structures with notice.

7. Intellectual Property

All content, materials, methodologies, frameworks, software, templates, workflows, and documentation provided by Intelra are the intellectual property of Intelra unless otherwise stated.

You are granted a limited, non-transferable, non-exclusive license to use Intelra materials for internal business purposes only. You may not copy, resell, distribute, sublicense, or publicly display Intelra materials without prior written consent.

8. Confidentiality

Both parties agree to maintain the confidentiality of non-public, proprietary, or confidential information shared during the engagement.

Confidential information does not include information that:

- Is publicly available through no fault of the receiving party

- Was already known prior to disclosure

- Is independently developed without reference to confidential information

9. SMS Messaging Terms (A2P Compliance)

Description of SMS Use Cases

Intelra uses SMS messaging solely for transactional and relationship-based communications. These messages may include appointment confirmations, appointment reminders, scheduling coordination, onboarding notifications, and service-related updates initiated by the user or requested by the user through forms, bookings, or direct communication.

Intelra does not use SMS for unsolicited marketing or promotional campaigns without proper consent.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from Intelra unless you re-consent.

For help, reply HELP or contact support using the information below.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Intelra is not responsible for any charges incurred by your carrier.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction

By providing your phone number and consenting to SMS communications, you confirm that you are at least 18 years of age.

Customer Support Contact

For questions, concerns, or assistance related to SMS communications, please contact:

Intelra Consulting Support
Email: [email protected]

10. Limitation of Liability

To the maximum extent permitted by law, Intelra shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, profits, data, or business opportunities.

Intelra’s total liability under any claim shall not exceed the total amount paid to Intelra for the Services giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Intelra, its owners, officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

Your use or misuse of the Services

Your violation of these Terms

Your violation of any applicable laws or third-party policies

12. Termination

Intelra reserves the right to suspend or terminate access to Services at its discretion, including for non-payment, misuse, policy violations, or legal risk.

Upon termination, all outstanding fees remain due, and access to systems or materials may be revoked.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles.

14. Changes to Terms

Intelra may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the revised Terms.

15. Privacy Policy

Your use of Intelra Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Privacy Policy: https://onboarding.intelraconsulting.com/privacy-policy

16. Contact Information

For questions regarding these Terms, please contact:

Intelra Consulting
Email: [email protected]

By using Intelra Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.