Intelra Consulting (“Intelra,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access our websites, platforms, applications, and services (collectively, the “Services”).
By using Intelra Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Email address
Phone number
Emails, SMS messages, and other communications exchanged with Intelra
Appointment details and scheduling information
2. How We Use Your Information
Intelra uses collected information to:
- Provide, operate, and maintain our Services
- Schedule, confirm, and manage appointments
- Communicate service-related updates and onboarding information
- Improve platform performance and user experience
- Respond to inquiries and provide customer support
- Comply with legal, regulatory, and carrier requirements
- We do not sell or rent your personal information.
3. SMS Opt-In and Messaging
By providing your phone number and submitting a form, booking an appointment, or otherwise consenting, you agree to receive SMS messages from Intelra.
SMS Use Cases
SMS messages may include:
- Appointment confirmations and reminders
- Scheduling or rescheduling communications
- Onboarding and service-related notifications
- Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact support.
Message and data rates may apply depending on your carrier and mobile plan.
4. Cookies & Tracking Technologies
Intelra uses cookies and similar tracking technologies to:
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Personalize user experience
- You may control or disable cookies through your browser settings. Disabling cookies may impact certain site features.
5. Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we take data protection seriously, no method of transmission or storage is 100% secure. You acknowledge and accept this risk.
6. User Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data, subject to legal obligations
- Withdraw consent for communications
Requests may be submitted to [email protected].
7. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors and service providers is permitted solely for operational support, such as CRM systems, messaging providers, and infrastructure services, and only to the extent necessary to deliver Intelra Services.
8. Third-Party Services
Intelra may use third-party tools and platforms (e.g., CRM, messaging providers, analytics tools). These services operate under their own privacy policies, and Intelra is not responsible for their practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact:
Intelra Consulting
Email: [email protected]
By using Intelra Services, you acknowledge that you have read and understood this Privacy Policy.